Please read these general terms before registration or use. By accessing the services, you accept that these conditions govern your rights and obligations.

• Acceptance of terms: Continued use of the services confirms agreement to the current terms. Updated terms become effective upon posting in the app or on the site; material updates may be announced through on-site notices or email.
• Eligibility: You confirm you are at least 18 years old, have full legal capacity, and betting is allowed for you under laws that apply to your location in Bangladesh. Access is prohibited where use of the services is illegal.
• Registration and account: One personal account per person. Information provided during registration must be accurate and kept up to date. Keep login details confidential and secure; you are responsible for activities on your account.
• Proper use: The services are for personal entertainment and lawful betting only. Prohibited conduct includes multiple accounts, collusion, automated scripts or bots, misuse of odds or markets, arbitrage abuse, chip-dumping, account sharing, and any activity that undermines event integrity.
• Content and IP: All site and app content, odds, data, and software are protected. You may read and use content for personal, non-commercial purposes. Reproduction or redistribution requires written permission.
• Bonus terms: Bonuses and any bonus bet are governed by specific promotional rules, including wagering requirements and expiry. If general and promotional terms conflict, the specific promotional terms prevail.
• Changes and suspension: The operator may modify, suspend, or withdraw any service, market, or event for operational, regulatory, or integrity reasons. Your account may be restricted or closed for breach of these terms or legal requirements.
• Liability: To the extent permitted by law, the operator is not liable for losses arising from telecom failures, system errors, incorrect odds display, event cancellation, or third-party downtime. For settled bets, liability is limited to the value of the affected stake or balance, excluding cases of fraud or another non-excludable legal duty.
• Governing framework: These terms operate under the laws of the operator’s place of incorporation as shown in the website footer. Mandatory consumer protection rules that apply to you are not affected. Disputes should be raised through customer support before escalation. Mega Casino World may request evidence relevant to any dispute.

• Who may place bets: Only verified users aged 18+ who hold a valid account and for whom betting is legal may place a bet. We may require identity and eligibility checks before settlement or payout.
• Bet acceptance: A bet is accepted when a confirmation ID appears and the bet is visible in your betting history. Pending or processing status means the bet has not been accepted. The operator may refuse, limit, or partially accept any bet before confirmation.
• Minimum and maximum stakes: Betting limits, including minimum stake and maximum payout per market or event, are shown at the bet slip or market view and may vary. Limits can change based on markets, odds, and risk controls.
• Odds and settlement: All bets settle on official results declared by the relevant governing body at the time of the event’s completion. Decimal odds determine returns as stake × odds, subject to specific sport rules. Dead-heat rules, rule 4 deductions, or tie procedures may apply where relevant.
• Event changes: If an event is postponed, relocated, or abandoned, settlement follows market-specific rules published in the help centre. Markets may void where no official result is declared within a reasonable time.
• Palpable errors: If odds, lines, or market terms are offered in error (typographical or system fault) and the price is manifestly incorrect, the bet may be voided or settled at the correct odds for that event.
• In-play betting: Server time determines acceptance. Bets placed after the known outcome of a selection or a material event may be void. Live markets can be suspended or removed without notice.
• Cash out: If available, cash out is an optional service and not guaranteed. Requests may be declined or adjusted due to price changes, market suspension, or technical limits.
• Restrictions: We may restrict bets, limits, or bonuses to protect event integrity, manage risk, or comply with legal obligations. Collusive or suspicious betting patterns can lead to cancellation and account review.
• Cancellations: You cannot cancel a bet after acceptance. The operator may void or cancel a bet where required by integrity rules, AML controls, or palpable error. Voided bets are normally returned at stake value.

• Funding your account: Use payment methods in your own name. Available options are shown in the cashier and may include bank cards, bank transfer, mobile money services such as bKash, Nagad, or Rocket, and approved e-wallets where available in Bangladesh.
• Currency, limits, and fees: The account currency and any limits are displayed before confirmation. Minimum and maximum amounts, along with any fees or exchange charges applied by payment providers, are shown in the cashier and can change.
• Processing times: Deposits are usually credited promptly once approved by the processor. Withdrawals are reviewed and may require up to 24–72 hours for internal processing. Additional bank or wallet timelines may apply, and extra checks can extend the timeframe.
• Verification (KYC/AML): Before the first withdrawal and when required, provide identity and address documents such as NID or passport and a recent utility bill or bank statement. Source-of-funds evidence may be requested. The name on the payment method must match the registered account.
• Restrictions: Third-party payments, cash advances, and anonymous instruments are not allowed. We may set daily, weekly, or monthly withdrawal caps, and only one pending withdrawal request may be permitted at a time. Wagering requirements on any bonus must be met before withdrawal.
• Chargebacks and reversals: Suspected fraud, chargebacks, or processor disputes may lead to reversal, fund freezing, recovery of costs, and account restrictions. Funds may be returned to the source payment method where feasible.
• Cancellations: You may request cancellation of a pending withdrawal if the function is available in the cashier, but approval is not guaranteed. We may cancel transactions to comply with legal or risk controls.
• Inactive accounts: If there is no login or bet activity for 12 consecutive months, the account may be marked inactive. A reasonable dormancy fee may apply where permitted by law, and notice is provided before any fee.
• Records: Keep copies of receipts and transaction IDs. Mega Casino World maintains internal records to meet legal, accounting, and AML duties.

Gambling should be entertainment, not a source of income. You control how you use the services and should never bet more than you can afford to lose.

• Control tools: Set deposit, loss, or bet limits on a daily, weekly, or monthly basis. Enable session timers and reality checks. Choose a time-out or cooling-off period, or apply self-exclusion for 6 months, 1 year, or longer. Reductions to limits take effect immediately; increases may apply after a cooling-off period.
• Self-exclusion: During exclusion, your account is blocked for betting and bonuses. Withdrawals of remaining balances remain subject to verification and AML checks.
• Practical safeguards: Use device or site blocking tools, disable push notifications for offers, and avoid chasing losses. Keep payment accounts separate from daily household budgets.
• Support resources: Gambling Therapy (global online support), GamCare (advice and live chat), and Kaan Pete Roi (emotional support in Bangladesh) offer assistance. Professional counselling and local mental health services can support you if gambling is affecting your wellbeing.
• Underage protection: Account access by persons under 18 is prohibited. Parents and guardians should use content filters and supervise device use.
• Self-assessment: Periodically review your betting behaviour and read guidance in the help centre to understand risk signals.

Mega Casino World applies anti-money laundering and counter-terrorist financing controls in line with applicable laws and international standards.

• Customer due diligence: We verify identity, age, and address through reliable documents and data. Enhanced checks may be required where risk indicators exist, including politically exposed person status or high transaction volumes.
• Transaction monitoring: Deposits, withdrawals, bonuses, and betting patterns are monitored for unusual or suspicious activity. We may request source-of-funds or source-of-wealth evidence to assess affordability and legitimacy.
• Sanctions and prohibited use: Services are not allowed for sanctioned persons or in prohibited locations. Anonymous, third‑party, or cash-equivalent funding is not permitted.
• Reporting and actions: Suspected activity may result in reporting to competent authorities, temporary or permanent account restrictions, freezing of funds, and cancellation of transactions as required by law.
• Record keeping: Identity and transaction records are retained for the legally required period to support AML obligations and audits.

• Data we collect: Registration details, identity and address documents, contact information, device and log data, geolocation indicators, payment method metadata, betting history, odds selections, bonuses use, and communications with support. Cookies and similar technologies operate for security, preferences, and analytics.
• How data is used: To provide the services, manage your account, settle bets, price markets, verify identity, process payments, prevent fraud and AML breaches, meet legal duties, improve products, and send marketing only where permitted by your consent or legitimate interest.
• Legal bases: We rely on contract necessity, legitimate interests, consent where required, and legal obligations including AML/CTF and responsible gambling rules.
• Sharing: Personal data may be shared with payment providers, verification vendors, fraud prevention and sports integrity bodies, IT service providers, auditors, and competent authorities when legally required. Cross-border transfers use safeguards such as contractual clauses.
• Retention: Data is kept for as long as your account is active and subsequently for a period necessary to meet legal, tax, and AML obligations. Retention periods vary by record type.
• Your rights: You may request access, correction, deletion where permitted, restriction, portability, and objection to direct marketing at any time. Withdraw consent without affecting prior processing. To exercise rights, contact support through the help centre and verify your identity.
• Cookies: Manage preferences in the cookie banner or browser settings. Essential cookies are required for core site functions such as secure login and bet placement.

• Technical safeguards: Transport-layer encryption protects data in transit. Sensitive credentials are stored using strong hashing and encryption. Payment processing is handled by certified providers.
• Account protection: Two-factor authentication, login alerts, session timeouts, device checks, and rate limits reduce unauthorized access risks. Multiple failed login attempts can trigger temporary lockouts.
• Operational controls: Continuous monitoring, access control, vulnerability scanning, and backup procedures support platform integrity. Incident response processes are in place to address security events.
• Your responsibilities: Use a unique, strong password, enable two-factor authentication, keep devices updated, and do not share your account. Review bet history and transaction records and report any suspicious activity through support.
• Notifications: If a security incident significantly affects your rights, we will take steps consistent with legal duties to inform you and mitigate impact.